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Privacy Policy

Last updated on: January 25, 2021

The security of your personal information is important to you and us. We appreciate your trust to protect your information in a responsible manner. We strive to be transparent about how we collect and use your personal information so you can make informed decisions and be in control of the information you share with us. We have physical, electronic, and procedural safeguards to protect your information. We may grant access to your information to employees we believe reasonably need to come into contact with your information to provide products or services to you or in order to perform their functions. Our goal is to continually improve your experience with us. This privacy policy applies to DVE Store (collectively “we”, “us”, or “our”), website address of, https://www.dvestore.com and our physical store location located at 2727 W Marine View Dr, Everett, WA 98201. In connection with the use of this website, application or other service (“services”) provided by DVE Store, this privacy policy governs the personally identifiable information and other information of yours that we may collect and use.

Information We Collect

Here are the types of information we collect:

  • Personal information you provide: We receive and store personal information you provide while interacting with us such as name, address, and telephone number; here are some more examples. You can choose not to provide certain personal information, but some services may be unavailable.

  • Automatic information: We may automatically collect and store certain types of information about your use of the website, including information about your interaction with content. Like many websites, we use cookies and other unique identifiers to obtain certain types of information when your web browser or device accesses the website and other content. For users who access the website via mobile device, we collect information about your device, ISP and mobile carrier. 

  • Personal information from other sources: We might receive personal information about you from other sources, such as an updated mailing address from our carriers, which we use to correct our records and deliver your purchase more efficiently.

How We Collect Personal Information

To enable our systems to recognize your browser or device and to provide and improve DVE Store, we use cookies and other identifiers. We may use different kinds of technologies for multiple reasons, for example by reducing the amount of information required at checkout or to provide more relevant advertising content. Here are some non-exclusive illustrations:

  • Approved third-party vendors, including but not limited to Google, Bing, and Yahoo use cookies (including third-party cookies) to deliver ads based based on your interactions with https://www.dvestore.com.

  • The use of advertising cookies also enables DVE Store to serve and measure the effectiveness of advertising based on your interactions with https://www.dvestore.com and/or other sites on the Internet.

  • We use pixels for email, remarketing, display advertising, and to collect certain information about your interaction with our marketing initiatives.

  • You may opt out of personalized advertising by visiting these third-party service providers:

You can manage browser cookies through your browser settings. The 'Help' feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, how to block cookies, and when cookies will expire. If you block all cookies on your browser, neither we nor third parties will transfer cookies to your browser. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some features and services may not work.

How We Use Your Personal Information

We use your personal information to improve the products and services that we offer our customers. Here are some non-exclusive illustrations:

  • We use your personal information to take and handle orders, deliver products, process payments, and communicate with you about orders, products, and other services.

  • We use your personal information to provide functionality, analyze performance, aggregate data, fix errors, and improve the usability of https://www.dvestore.com.

  • We use your personal information to identify your preferences and personalize your experience on https://www.dvestore.com. This may include providing recommended products or features that might be of interest to you.

  • We may use your personal information to communicate with you in relation to DVE Store via different channels (e.g., by phone, e-mail, text).

  • We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads. We will never use personally identifiable information in any advertisement or use any advertisement to solely collect personally identifiable information. 

  • We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers, DVE Store, and others. We may also use scoring methods to assess and manage credit risks.

  • Your usage data is automatically collected when using our services. Usage data may include information such as your device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

  • In certain cases, we collect and use your personal information to comply with laws.

How We Share Your Information

Information about our customers is an important part of our business, and we are not in the business of selling your personal information to others. We may share your personal information as described below.

  • Some products sold on https://www.dvestore.com are shipped by a third party. You can tell when a third party is involved in your transaction(s) when the product availability states “Ships from manufacturer”. In these instances we share customers’ personal information related to those transactions with the third party.

  • As many websites do, we employ third-party companies, service providers, and individuals to perform functions on our behalf. Non-exclusive examples include fulfilling orders for products or services, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content, scoring, assessing and managing credit risk, and providing customer service. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes.

  • As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information generally is one of the transferred business assets, but remains subject to the promises made in any pre-existing Privacy Policy (unless, of course, the customer consents otherwise). Also, in the unlikely event that DVE Store or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

  • We may release your personal information to third parties when we are required by law; to enforce our Terms & Conditions arguments, or protect the rights, property, or safety of DVE Store, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Securing Your Personal Information

We design our systems to protect your privacy and personal information.

  • We work to protect your personal information during transmission by using encryption protocols and software.

  • We require all third parties to keep any shared personally identifiable information confidential.

  • We adhere to the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.

  • Procedures protect your personal information from unauthorized access, use, or disclosure.

  • Orders flagged for potential fraud are reviewed and confirmed with the card holder for your protection.

  • Proof of identity may be confirmed before we disclose personal information to you.

  • To protect yourself against unauthorized access to your password and to your computers, devices, and applications be sure to sign off when finished using a shared computer.

  • We will never send an email asking you to provide a credit card number, social security number, username, or password. If you receive such email communication, please forward it immediately to us at order@dvestore.com.

Where Your Information Is Stored

Your personal information is securely stored in data centers around the world and in the Cloud. If you live outside of the United States, you agree that we may transfer your information to the United States. The United States laws may not afford the same level of protection as those in your country. If you are located in the European Economic Area and you visit the https://www.dvestore.com, information you provide is transferred to the United States.

We do not store your personal information any longer than it is necessary for the purpose for which the personal information is used. We may continue to store data even if it is not in use for any legal or regulatory requirements.

DVE Store

2727 W Marine View Dr 

Everett, WA 98201

ATTN: Matt Culver

Minors and personally identifiable information (PII)

This web site is designed for those 13 years of age and older. We will not knowingly collect personal information of any kind from anyone under the age of 13. If we become aware of a visitor under the age of 13 providing personal information on our site, we will terminate any accounts associated with that visitor and purge our databases of all personal information provided by that visitor. Furthermore any PII shared with us from users over the age of 13 related to anyone under the age of 13 will be expunged.

Identity Theft? We Are On Your Side! 

If you believe you have been a victim of identity theft, we want to assist you. You may be entitled by law to request certain information from us. You can do this by emailing us at order@dvestore.com. If we receive a request, we will then explain what information we need from you in order to proceed. Once we have all of the required information, we will supply, without charge (unless it is excessive, repetitive, or manifestly unfounded) any information that we are legally able to provide to you. Subject to applicable law, reserving all rights and defenses.

Your Data Protection Rights 

We would like to make sure you are fully aware of the rights you have in regards to your personal information. Every user is entitled to:

  • Access to data: you have the right to request a copy of your personal information or to transfer your data under certain conditions.

  • Rectification of data: you have the right to correct any personal information that may be inaccurate or to provide data that is missing about you. 

  • Removal of data: under certain conditions, you have the right to request that your personal information is deleted.

  • Processing of data: under certain conditions, you have the right to request how your personal information is processed. 

If you would like to exercise your rights to access your personal information please allow 30 days for us to provide your data. You can make a request at order@dvestore.com

Rights to Opt-in or Opt-out

You can choose not to provide certain information, but then you might not be able to take advantage of the many features on https://www.dvestore.com.

You have the option to opt-in or opt-out of marketing emails. You can opt-in to DVE Store marketing emails by submitting your email address in the form field located at the bottom of any page on https://www.dvestore.com. You can opt-out of DVE Store marketing emails at any time by clicking the unsubscribe button offered at the bottom of every marketing email. If you need help unsubscribing please contact order@dvestore.com and we will assist you. Even if you opt-out (or do not opt-in), you will still receive other communications from us such as transactional emails and messages related to your questions, orders, updates about products you purchased and information about your account.

It is your choice to participate in ratings, reviews, or ask a question publicly on DVE Store. The content of your rating, review or question is visible to all users. Any personal information you provide in your rating or question is shared publicly. Your name and geo-location will be shared if you choose to provide this information; you have the option to submit an anonymous review or question. Please note that photos uploaded as part of a review may also contain personal information. 

If you use a social media network to share your favorite finds from https://www.dvestore.com you may exchange personal information with us and third parties. Social sharing technologies such as a "like/dislike" button send data to third parties about your interactions with DVE Store. You have the option to not utilize social media in this way if you have concerns about sharing your personal information and other data.

DVE Store will make every effort to provide you with access to your personally identifiable information for you to review, update or correct the data upon request. Verification of identity is required before enabling the edits, viewing or change of data. Please contact order@dvestore.com for information on personal identifiable information modifications.

If you have registered an account on this website you can edit the identifiable information relating to your account by clicking “Account” on the right top corner of any page on https://www.dvestore.com/. You can also view order history and status under “orders” when logged in to your account.  

Third-party Data Collection

We work with third parties, such as advertisers, publishers, social media networks, search engines, ad serving companies, and advertising companies working on their behalf, to improve the relevance of ads we serve. In providing you interest-based ads we do not associate your interactions on unaffiliated sites with information which on its own identifies you, such as name or email address. Advertisers and other third parties may assume that users who interact with or click on an interest-based ad or content are part of the group that the ad or content is directed towards (for example, users in a particular geographical area or users who purchased or browsed for video equipment). Some third parties may provide us pseudonymised information about you (such as demographic information or sites where you have been shown ads) from offline and online sources that we may use to provide you more relevant and useful advertising.

Third-party advertisers or advertising companies working on our behalf sometimes use cookies in the process of delivering content, including ads, directly to your browser or device, and they may automatically receive an IP address when this happens. They may also use cookies to measure the effectiveness of their ads, show you more relevant advertising content, and perform services on behalf of DVE Store.

What About Third-party Advertising?

  • https://www.dvestore.com may contain outbound links referring you to other websites and third-party advertising to other websites. Third-party advertising partners may collect information about you when you interact with their content, advertising, and services. We do not endorse or accept responsibility for the content or privacy policy of those other websites. 

  • We provide third-party ad companies with information that allows them to serve you with more useful and relevant DVE Store ads and to measure their effectiveness. We never share your name or other information that directly identifies you when we do this. Instead, we use an advertising identifier like a cookie, session ID, or other device identifier.

California Consumer Privacy Act

We process your personal information in accordance with the California Consumer Privacy Act (“CCPA”). The CCPA became effective on January 1, 2020 and creates a variety of privacy rights for California consumers. While DVE Store is using this CCPA section of our privacy policy to make disclosures required by the CCPA, we share this information with, and provide the same privacy rights to, all of our United States customers.

You have the right to know what kinds of personal information we collect and our business purposes for that collection. We make this information available to you in the “Examples of Information We Collect” section of the privacy policy. You have the right to know how personal information is obtained, how it is used, and our business purposes for that use. We make this information available to you in the “How We Use Your Personal Information” section of the privacy policy.

You have the right to know if your personal information is shared with any third parties. We may share your personal information with our service providers to perform services by written contract. In addition, we may share personal information with third parties for other notified purposes, as permitted by the CCPA. 

You have the right to know whether your personal information is being sold. Your personal information is sold when it is shared with a third party for monetary or other valuable consideration for a purpose that is not a “business purpose” as set forth in the CCPA. DVE Store does not sell your personal information.

Right to Access; Right to Delete and Information Regarding Personal Information

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

• The categories of personal information we collected about you;

• The categories of sources for the personal information we collected about you;

• Our business or commercial purpose for collecting that personal information;

• The categories of third parties with whom we share that personal information; and

• The specific pieces of personal information we collected about you.

You have the right to request that we delete any of your personal information that we collected from you and retained. Once we receive and confirm your verifiable consumer request (discussed more below), we will delete your personal information from our records, unless we need the personal information to:

• Provide a good or service requested by you;

• Provide a good or service reasonably anticipated within the context of our ongoing business relationship with you;

• Detect security incidents or malicious or illegal activity;

• Debug or repair existing intended functionality;

• Exercise, or allow you to exercise, free speech or another legal right;

• Enable internal uses that are reasonably aligned with your expectations based on your business relationship with us;

• Engage in certain scientific research;

• Comply with a legal obligation; or

• Use the personal information internally in a lawful manner compatible with the context in which you provided the personal information to us.

Requests to Exercise Your Rights

You may request to exercise the foregoing rights by submitting a request to us by emailing us at order@dvestore.com

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.

• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.

We will endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), then we will inform you of the reason and extension period in writing. We will deliver our written response electronically. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. We will select a format to provide your personal information that is readily usable.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone 1(877) 353-8077.

Non-Discrimination and Financial Incentives

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

• Deny you goods or services.

• Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.

• Provide you a different level or quality of goods or services.

• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

The CCPA permits businesses to provide differing levels or quality or different prices where the business can demonstrate that the difference is reasonably related to the value to the business of the consumer’s personal information.

DVE Store does not sell your personal information. Accordingly, we do not offer a right to opt out of the sale of your personal information.

Examples of Information Collected

You provide personal information to us when you:

  • search or shop for products;

  • add or remove an item from your cart, or place an order;

  • download, stream, view, or use content on a device or through a service or application on a device;

  • provide information in your Account (and you might have more than one if you have used more than one email address or mobile number when shopping with us);

  • talk to or otherwise interact with our customer service;

  • communicate with us by phone, e-mail, or otherwise;

  • compile a Wish List;

  • participate in ask a Question or other community features;

  • rate or review products;

As a result of those actions, you might supply us with such information as:

  • identifying information such as your name, address, and phone numbers;

  • payment information;

  • your age;

  • your location information;

  • your IP address;

  • browser and device information;

  • your place of employment;

  • people, addresses and phone numbers;

  • content of reviews and e-mails to us;

  • corporate and financial information;

Automatic Information

Examples of the information we collect and analyze include:

  • the internet protocol (IP) address used to connect your computer to the internet;

  • login, e-mail address, and password;

  • the location of your device or computer;

  • content interaction information, such as content downloads, streams, and playback details, including duration and number of simultaneous streams and downloads, and network details for streaming and download quality, including information about your internet service provider;

  • device metrics such as when a device is in use, application usage, connectivity data, and any errors or event failures;

  • version and time zone settings;

  • purchase and content use history;

  • the full Uniform Resource Locator (URL) clickstream to, through, and from our websites, including date and time; products and content you viewed or searched for; page response times, download errors, length of visits to certain pages, and page interaction information (such as scrolling, clicks, and mouse-overs);

  • phone numbers used to call our customer service number;

Information from Other Sources

Examples of information we receive from other sources include:

  • updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily;

  • account information, purchase information, or other services;

  • information about your interactions with products provided by third parties;

  • search results and links, including paid listings (such as Sponsored Links);

  • credit history information from credit bureaus, which we use to help prevent and detect fraud;

Information You Can Access

Examples of information you can access:

  • status of recent orders;

  • your complete order history;

  • personally identifiable information (including name, e-mail, address, phone number);

  • products you recently viewed that are the basis for recommendations;

  • content that you recently viewed;

Condition of Use

If you choose to use https://www.dvestore.com, your use and any dispute over privacy is subject to this notice and our Terms & Conditions, including limitations on damages, resolution of disputes, and application of the law of the state of Washington. If you have any concern about our Privacy Policy please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our privacy policy will change too. You are advised to review this Privacy Policy frequently for any changes. Changes to this Privacy Policy are effective when they are posted on this page.